Support

FAQ 1

• How do I reset the password of my cognitix support portal account?

Accounts 2

• Information About Your Contracts and Payments
• The Licensing and Purchasing Process

0. News 1

• No Immediate Impact Of Spectre And Meltdown

1. Understand the Product and the Terms 7

• User Interface
• Network Objects
• Internal and External Networks
• Event Tracking Table
• Advanced Correlation

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2. Before You Start 5

• System Requirements
• Pay Attention To Network Switches When Using Threat Defender
• Connection Handling
• Getting a Free Trial License
• Using the SSL Proxy

3. Getting Started 10

• Interactive Installation Using an USB Flash Drive (Thumb Drive)
• First Login
• Changing the Administrator Password
• Changing Hostname and Time Settings
• Changing the Management Interface

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4. Setup Rules 4

• Setting Up Event Tracking Tables (ETT)
• Permitting Traffic by Category With Whitelist Rules
• Denying Access to Unwanted Services Using Blacklist Rules
• How to Block URLs

5. Use Cases 5

• Correlation Scenario "Block TCP Port Scanner"
• Block Document Uploads Based on File Extension
• Allow Connections During the Business Hours
• Allow Internet Traffic via Internal Proxy Server Only
• Allow YouTube Usage for 5 Mins per Hour Within The Business Hours

7. Known Issues of The Current Release 1

• Charts not paused

8. Release Notes 6

• Threat Defender Version 20180814.0
• Threat Defender Version 20180615.0
• Threat Defender Version 20180413.0
• Threat Defender Version 20180201.0
• Threat Defender Version 20171130.0

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