Our product is based on a monthly or yearly subscription license.
This means: as soon the test period or subscription expires, our product will reduce the throughput to 1 Mbit/s (transmitted and received data in total).
The trial period is limited to 30 days.
When the license expires, you can still use Threat Defender with the throughput restricted to 1 Mbit/s and no asset tracking. If you want to continue using the Treat Defender without these restrictions, you need a subscription license.
Purchasing a Subscription License
To use Threat Defender after the trial period has expired, you need to purchase a subscription for the product (see Pricing).
After selecting a plan, you will be guided through the purchasing process. Once you completed this process successfully, you will receive the license via email. If you did not receive a license email, check your SPAM folder.
Apply this license to Threat Defender in the same way as the test license (see Adding the License).
If you want to check your subscription status or payment details, please send us a ticket via this support portal or send a mail to firstname.lastname@example.org. We will send you a link to the information.